| Funktion | Intake.Dental | Zocdoc |
|---|---|---|
| Founder | Jordan Thomas, DMD — a practicing dentist who built the platform for his own operatory | Founded as a general-medicine consumer booking marketplace, not dental-specific |
| Core product | AI operations layer over your existing phones + PMS: AI voice receptionist, intake, clinical notes, insurance, payments | Patient-acquisition booking marketplace where patients find and book providers |
| Pricing | Flat monthly, all-in: Solo $79.99, Multi $179.99, AI Receptionist $499, Autopilot $999.99 — no per-message, per-provider, or per-booking fees | Pay-per-new-patient-booking (varies by specialty and location, dental among the highest) plus an annual per-provider license fee |
| PMS integrations | Every major PMS — 60+ bidirectional integrations plus universal PDF-email fallback, no per-integration fees | Calendar/booking sync focused on getting appointments into your schedule; not an operations integration |
| AI languages | 24/7 AI voice receptionist and multilingual intake in 29 languages | No AI voice receptionist; a self-service booking interface, primarily English |
| Phone system | AI answers your existing phone line 24/7 — books, reschedules, screens, and triages live calls | No phone answering — patients self-book through the marketplace app and website |
| Setup time | 60-second self-serve setup, no hardware | Profile creation, calendar connection, and marketplace onboarding/verification before you go live |
Multilingual digital intake in 29 languages that writes straight back into your PMS, with PHI encrypted at the field level.
Basic pre-visit paperwork and insurance capture geared toward completing a marketplace booking, not a full clinical intake workflow.
24/7 AI voice receptionist on your existing line, plus two-way SMS and email, automated reminders, and recall — you own every conversation.
Appointment confirmations and reminders tied to marketplace bookings; no AI phone answering and communication is scoped to the booking flow.
AI voice receptionist that books, reschedules, screens, and triages; AI SOAP clinical notes; automated eligibility, claims, denial repair, and EOB posting.
Automation is centered on matching patients to open slots and filling your calendar — a scheduling engine, not a back-office automation platform.
60+ bidirectional PMS integrations plus universal PDF-email fallback, no per-integration fees, with write-back to charts and ledgers.
Connects to your calendar/PMS to push bookings into your schedule; integration scope is acquisition and scheduling rather than full operations.
Intake.Dental is flat, all-in monthly pricing with no per-booking, per-message, or per-provider fees: Solo $79.99, Multi $179.99, AI Receptionist $499, and Autopilot $999.99. Your cost is the same whether you book 10 new patients or 1,000. Zocdoc uses a fundamentally different model: you pay a fee for each new-patient booking (which varies by specialty and location, with dental among the higher categories) plus an annual per-provider license fee. That makes Zocdoc a variable customer-acquisition cost that scales with the patients it sends you, while Intake.Dental is a fixed operations cost that doesn't tax you per patient.
There's nothing to rip out. Intake.Dental doesn't replace your phone system or your PMS — it layers on top of them, so setup is 60 seconds and self-serve with no hardware. If you currently use Zocdoc for acquisition, you can keep it: leave Zocdoc running to bring new patients in the door, and let Intake.Dental answer the calls, run intake, write clinical notes, and handle insurance once those patients reach you. They're complementary, not mutually exclusive.
Not directly — they solve different problems. Zocdoc is a marketplace that generates new-patient demand and books appointments. Intake.Dental is your own operations layer (AI voice receptionist, intake, clinical notes, insurance, payments) that runs everything after a patient makes contact. Many practices run both: Zocdoc for acquisition, Intake.Dental for operations.
No. Intake.Dental is flat monthly pricing with no per-booking, per-message, or per-provider fees. Zocdoc charges a fee for each new-patient booking plus an annual license fee, so its cost scales with volume; ours doesn't.
Intake.Dental helps you capture and keep the patients who already call or reach out — its AI voice receptionist answers 100% of calls 24/7 so you stop losing new patients to voicemail. It is not a discovery marketplace like Zocdoc, so if net-new discovery is your goal, a marketplace can complement it.
No. Intake.Dental sits on top of your existing phone line and integrates bidirectionally with 60+ PMS systems (plus a universal PDF-email fallback). Setup is 60 seconds, self-serve, with no hardware.
Yes, and many practices do. Keep Zocdoc as an acquisition channel to fill your funnel, and use Intake.Dental to answer the calls, run multilingual intake, generate clinical notes, and handle the full insurance workflow once patients arrive.
Zocdoc and Intake.Dental aren't the same category. Zocdoc is a paid marketplace that lists you next to your competitors and charges you every time it sends a new patient. Intake.Dental is your own AI operations layer — a 24/7 voice receptionist, multilingual intake, AI clinical notes, and a full insurance suite over your existing phones and PMS — for one flat monthly price with no per-booking fees and no competitor listings. If you need demand generation, Zocdoc can complement us. If you want to answer every call, run your back office on autopilot, and stop paying per patient, Intake.Dental is the platform to own.
Zocdoc is a patient-acquisition marketplace: patients search it to find and book a provider, and you pay to be listed alongside your competitors. Intake.Dental is the opposite — it's your own dental-specific AI operations layer that sits on top of your existing phones and PMS, running a 24/7 AI voice receptionist, intake forms, clinical notes, and a full insurance suite. No per-booking fees, no shared listings. Many practices run both: Zocdoc to fill the top of the funnel, Intake.Dental to run everything after the patient makes contact.
Book en 30 minutters demo, og vi viser dig præcis, hvordan vi klarer os på de funktioner, der betyder noget for din klinik.
Hvis du allerede bruger Dentrix, er her, hvad Intake Dental tilføjer, og hvorfor det ikke erstatter dit PMS.
